Returns & Exchanges
At Drew's Boots, we stand behind the quality of our craftsmanship and want to ensure you find the perfect fit. If you are not completely satisfied with your purchase, you may return or exchange unworn boots within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Boots
Place the unworn boots in their original packaging, ensuring all tags are attached and the box is securely sealed inside a shipping mailer.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous tracking information.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing